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Koongo
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Preguntas Frecuentes

SOBRE KOONGO

Koongo is an e-commerce data integration platform that connects online stores to 500+ sales channels. It handles two things: marketplace integration (listing products, syncing inventory, and managing orders on platforms like Amazon, bol.com, Zalando, and Kaufland) and product feed management (creating and automatically updating data feeds for Google Shopping, Meta Ads, TikTok, and price comparison sites). Both are managed from a single dashboard.
Koongo is built for small and mid-size online stores that want to sell on multiple channels without manual data work or developer resources. The typical Koongo customer has between 100 and 5,000 products and sells on 3 to 10 channels simultaneously. It is especially well suited for stores in the Netherlands, Belgium, Scandinavia, the United States, and Canada, and for merchants selling fashion, lifestyle goods, or general merchandise.
Koongo was founded in 2009 in the Netherlands, originally as a Magento plugin. Since 2013, it has expanded across Western Europe, the US, and Canada. It currently powers more than 1,500 active store connections and processes over 1.2 million orders per year. Its strongest markets are the Netherlands, Belgium, the Nordic countries, and the United States.
A product feed is a structured file containing your product data: titles, prices, images, availability, and identifiers like EANs. Google Shopping, Facebook Ads, Bing, and most price comparison sites require a correctly formatted product feed before they can display your products. Without a feed, your products are invisible on these channels. Koongo creates, optimizes, and automatically refreshes your feeds so they always contain accurate, up-to-date data.

CONFIGURACIÓN E INTEGRACIONES

Koongo integrates directly with Shopify, WooCommerce, Magento, PrestaShop, BigCommerce, Shopware, Lightspeed, and CCV Shop. It is one of the few platforms with native support for Lightspeed and CCV Shop, making it a practical choice for Dutch and Belgian online stores. Setup requires no developer or API knowledge.
Koongo supports 500+ channels, including Amazon, eBay, bol.com, Zalando, Kaufland, Cdiscount, Beslist, Marktplaats Pro, FNAC, CDON, Fruugo, and dozens of regional European and Scandinavian marketplaces. For advertising, it creates and updates feeds for Google Shopping, Meta Ads, Instagram Shopping, TikTok Shop, Pinterest, Bing Shopping, Idealo, Prisjakt, and many more.
No. Koongo is built for store owners and marketers with no coding or API experience required. A step-by-step setup wizard guides you through connecting your store, mapping product attributes to each channel's required format, and publishing your first feed or marketplace listing. If you get stuck, Koongo's support team is available to help.
Most stores complete their first marketplace or feed connection in 30 to 60 minutes using Koongo's setup wizard. This includes connecting your e-commerce platform, reviewing your product data, mapping required attributes, and publishing. Subsequent channels typically take less time because your product data is already imported.
Yes. Koongo lets you apply different rules, titles, descriptions, prices, and attribute mappings per channel. A change to your bol.com listing does not affect your Amazon feed or Google Shopping data. You can filter which products appear on each channel, adjust pricing rules per market, and translate or adapt content for different regions, all from one place.
Koongo supports product data in multiple languages and currencies simultaneously. You can configure separate title structures, descriptions, and pricing rules for each target market and channel. This means a single product catalog in your store can feed correctly formatted, localized data to a German Amazon listing, a Dutch bol.com listing, and a Swedish CDON listing at the same time.

INVENTARIO, PEDIDOS Y AUTOMATIZACIÓN

Koongo automatically synchronizes your stock levels across all connected channels on a continuous basis. On Pro plans, inventory updates happen as frequently as every 5 minutes. This means that when a product sells on bol.com, the available quantity on Amazon, Zalando, and your own webshop is updated automatically, preventing the same item from being sold twice.
When a product sells and your stock reaches zero on any channel, Koongo automatically updates the quantity to zero across all other connected channels. This prevents the same item from being ordered again on another platform before your stock is replenished. The update happens automatically without any manual action required.
Koongo handles the full order cycle, not just listings. When an order comes in from a marketplace like Amazon, bol.com, or Zalando, it is automatically imported into your e-commerce platform. Once you ship the order, Koongo sends the tracking details back to the marketplace. This eliminates the need to log in to each marketplace separately to manage orders.
Koongo updates pricing, availability, and inventory data automatically. On Pro plans, updates run as frequently as every 5 minutes. This ensures that price changes and stock movements in your store are reflected on all connected channels quickly, reducing the risk of selling out-of-stock items or displaying outdated prices in ads.

SOLUCIÓN DE PROBLEMAS Y RENDIMIENTO

Google Shopping rejections are most commonly caused by missing GTIN or EAN codes, incorrect pricing compared to your website, low-quality images, vague product titles, or missing required attributes like product category or condition. Koongo validates your feed before submission and flags errors with specific fixes. It also automatically pulls pricing and availability directly from your store, eliminating the most common source of price discrepancies.
The most common reasons for bol.com rejection are incorrect or missing EAN codes, incomplete product descriptions, low-resolution images, wrong category mapping, or pricing errors. Koongo, as a bol.com Silver Partner, has detailed knowledge of bol.com's requirements and validates your product data against them before submission, flagging issues before they result in a rejection.
This happens when your Facebook product catalog feed is not refreshing automatically or is updating too slowly. If the feed is only updated once a day or less, prices and availability in your ads quickly fall out of sync with your actual store. Koongo connects directly to your e-commerce platform and pushes updated feed data to Meta on a frequent, automated schedule, so your dynamic ads always show current prices and only available products.

PRECIOS Y PLANES

Koongo offers a free plan with no credit card required. Paid plans start from €24 per month. This makes Koongo significantly more affordable than competitors like DataFeedWatch (starting at $69/month) or Feedonomics (starting at $3,000/month). All paid plans can be cancelled at any time with no long-term contracts.
Yes. Koongo has a permanent free plan with no credit card required. New accounts also receive a 7-day trial of paid plan features. After the trial ends, you choose a paid plan or continue on the free plan. You are never charged automatically at the end of a trial.
Yes. Koongo has no long-term contracts or lock-in periods. You can upgrade, downgrade, or cancel your plan at any time directly from your account settings. There are no cancellation fees.
Yes. Koongo is built specifically for small and mid-size e-commerce businesses. The free plan and entry-level paid plans are designed for stores with smaller catalogs. Stores with 100 to 5,000 products are the core user base, and the setup wizard is designed so that a solo merchant or small team can manage everything without agency or developer support.

KOONGO VS. COMPETIDORES

Koongo and Channable both offer feed management and marketplace integration, but differ in three key ways. First, Koongo's paid plans start from €24 per month with no minimum contract, while Channable requires an annual commitment and is priced higher for small stores. Second, Koongo natively supports platforms like Lightspeed and CCV Shop, which are popular in the Netherlands and Belgium but not well supported by Channable. Third, Koongo is specifically built for smaller merchants who manage everything themselves, without requiring agency support to operate effectively.
DataFeedWatch is primarily a feed management tool and does not handle marketplace order sync. Koongo combines feed management and full marketplace integration, including order management, in a single platform. Koongo also offers a free plan, starts at €24 per month, and has strong coverage of European and Scandinavian marketplaces that DataFeedWatch does not support.
Koongo is a bol.com Silver Partner and offers one of the most complete integrations available for Dutch and Belgian merchants. Supported Benelux channels include bol.com, Beslist, Marktplaats Pro, and Wehkamp, alongside pan-European channels like Zalando, Amazon, and Kaufland. Koongo also supports Belgian price comparison sites and local advertising channels.
Yes. Koongo supports CDON, which is the leading marketplace in Sweden, Norway, and Denmark, as well as Prisjakt and PriceSpy for Scandinavian price comparison. Koongo is one of the few feed management platforms with dedicated coverage for Nordic channels, making it a practical choice for stores expanding into Scandinavia.

CONFIANZA Y SOPORTE

Koongo is rated 4.7 out of 5 on both Capterra and the Shopify App Store. Customer reviews consistently highlight the quality and responsiveness of the support team, as well as the breadth of channel integrations. Koongo received the Best Customer Support 2023 award and was named a Category Leader in 2024 on Capterra.
Koongo currently powers more than 1,500 active store connections and processes over 1.2 million orders per year, averaging more than 3,300 orders per day across all connected channels. Over the past two years, Koongo has added 40 new channel integrations and 8 new marketplace connections.

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